Shipping policy
SHIPPING POLICY
Shipping Policy
At Viora London, we aim to process and deliver orders as efficiently as possible.
Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully received.
Orders may take longer to process during weekends, holidays, promotional periods, or periods of unusually high order volume.
Shipping Times
Estimated delivery times will depend on the destination, shipping method, carrier, and other circumstances.
Where an estimated delivery time is provided at checkout or on the product page, that estimate applies to the relevant order.
Delivery times are estimates and are not guaranteed unless specifically stated otherwise.
Tracking
When tracking is available, tracking information may be provided to the email address associated with your order.
Once an order has been handed to the shipping carrier, delivery updates and delays may depend on the carrier.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply before the order can be reshipped.
Delayed or Lost Packages
If your order appears to be delayed or lost, please contact us so we can assist with investigating the shipment.
We may need to work with the shipping carrier to determine the status of the package.
International Orders
For international shipments, customs duties, taxes, import charges, or other fees may apply depending on the destination country.
Where applicable, such charges may be the customer's responsibility.
Contact
Email: nileshmunjal.uk@gmail.com
Phone: +1 631-488-3363
Viora London
1520 Rosemont Street
Mesquite, TX 75149
United States