Privacy policy

PRIVACY POLICY

Privacy Policy

At Viora London, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase from our online store.

Information We Collect

When you place an order, create an account, contact us, or interact with our store, we may collect information such as:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order information
  • Payment-related information
  • Device and browser information
  • IP address
  • Information you provide when contacting customer support

Payment information may be processed securely by third-party payment providers. We do not need to store your complete payment card information ourselves.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Process payments
  • Ship products
  • Provide order updates and tracking information
  • Communicate with you about your order
  • Respond to customer service requests
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Comply with applicable legal requirements
  • Send marketing communications where permitted and where you have provided appropriate consent

Sharing Information

We may share necessary information with trusted service providers that help us operate our business, including payment processors, shipping companies, fulfillment providers, technology providers, analytics services, and Shopify.

We only provide information reasonably necessary for these services.

Cookies

Our website may use cookies and similar technologies to provide functionality, remember preferences, understand website usage, and improve your shopping experience.

You can control certain cookie settings through your browser or available cookie-consent tools.

Data Security

We use reasonable technical and organizational measures designed to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including rights to access, correct, delete, or restrict certain uses of your information.

To make a privacy-related request, contact us using the information below.

Contact

Viora London
Email: nileshmunjal.uk@gmail.com
Phone: +1 631-488-3363
Address: 1520 Rosemont Street, Mesquite, TX 75149, United States

We may update this Privacy Policy from time to time to reflect changes to our services, practices, or applicable requirements.

Last updated: September 29, 2026

Shopify notes that privacy requirements can vary by the locations where you or your customers are based; for UK/EEA customers, additional privacy disclosures may be required.